Who are we ?

A team @ your service

Our team of trusted domestic helps makes it a point of honour to clean and maintain your home with the utmost professionalism, every day of the week.

  • Daisy Fernandez

    is a passionate human resource manager. Always ready to listen, she ensures that the work is performed in the best conditions.

  • Jean-Michel Lovinfosse

    has been director of the company since 2000. In addition to his management skills, he has a ready smile and a welcoming attitude.

  • Yagmur Ersin

    Secretary of training, she puts her good humor and sense of organization in the management of schedules.

Our mission

Launched in 2016 on the basis of the ASBL created in 1995, arobase services is a company dealing in domestic helps.

It functions by means of the service voucher system and the support of a dedicated network of partners, collaborators and suppliers.

This system allows our certified company to employ workers at a salary that corresponds to the legal scales, to carry out work in the user’s home at an affordable rate.

  • 20 years’ experience

    in the cleaning sector

    Our 20 years’ experience in domestic help and service vouchers are a guarantee of professionalism and quality. The scrupulous monitoring of your file, the stability of our team, the work and discretion of our domestic helps have helped form our reputation, week in and week out.

  • A trained team

    Our team has been selected with care. In order to continue developing its technical skills, our team follows an annual training programme in areas directly related to cleaning, as well as safety and prevention. These training courses ensure that our team can perform to the best of their ability to meet your needs.

  • Flexibility and availability

    We aim to respond to demand and offer personalised solutions as quickly as possible. On the other hand, we try and offer a schedule that best suits your needs.

  • Easy communication

    We make it a point of honour to ensure the most efficient communication between different parties, either by post, e-mail, phone or face-to-face contact.

    Thanks to our collaborative extranet, you can contact us whenever you want. We will then deal with your request during working hours. A useful and effective tool to make your life easier !

Our values

  • Dynamism
    1

    Our team is ready for work and does all it can to respond to your needs. Our enthusiasm is apparent in our work, but is also a state of mind: we question ourselves and continually reflect on the best way to accomplish our aims.

  • The sense of service
    2

    As service professionals, we are entrusted with helping you in your daily life. We do everything we can to respond to your needs and offer you the best performances. This also applies to all our collaborators and partners.

  • Respect
    3

    Our company respects norms and guidelines, equipment, people and their private life. We have therefore created a climate of trust that we are committed to maintaining for the duration of our collaboration.

  • A spirit of openness
    4

    Our team includes various nationalities, as well as different cultures. We appreciate this diversity, because it is a rich source of associations and beautiful stories, and contributes to the fight against discrimination and stereotyping.

  • Social responsibility
    5

    Through its mission, our company subscribes to a project of social responsibility. This consists in offering a stable job to people who have difficulties accessing the labour market.

  • Durability
    6

    We have created a framework and fulfilling work relationships that can evolve in the long term. We are also sensitive to the preservation of our environment and offer ecological cleaning formulas on demand.

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