Every individual is allowed up to 500 service vouchers per year. Currently, their value is fixed at €9 for the first 400 service vouchers ordered and €10 for the next 100. One household* can order up to 1000 service cheques per year. The first 800 service vouchers at a price of €9 and the next …

The service voucher is located in your (virtual) electronic wallet and the transmission of service vouchers occurs via internet. Having performed her duties, your domestic help will use your landline or her mobile phone to phone a free number and enter her hours. These hours will automatically be deducted from your electronic account as soon …

You fill in (with a black ballpoint pen) the date of the hours worked, sign it and give it to your domestic help.

Our offices are always accessible, by phone, e-mail or in person during opening hours. You can also contact us via our form or via our extranet 7 days a week and 24 hours a day.

We would of course be sorry, but you are free to terminate our services whenever you like. Our contract does not impose a minimum duration.

You can always cancel your domestic help during your holidays.

We guarantee the presence of the same domestic help for each job. In the absence of your usual domestic help, and if you so wish, a replacement will be offered where available.